Effective: 20 October 2026
Before a paid subscription
Submitting an enquiry or registration request does not, by itself, create a paid contract. Prospective customers should review their individual quotation and agreed scope before paying.
Cancellation and refund requests
For any paid SAZFI ERP subscription or implementation service, cancellation rights, refund eligibility, billing terms and service termination are governed by the customer's written order or service agreement and applicable law. A general automatic-refund promise is not made on this page.
How to contact us
Email info@sarimcreative.net with the company name, invoice or reference number if available, and a description of the request. Do not send login passwords or card credentials by email.
Customer data after termination
Data export availability, retention period and deletion arrangements should be confirmed in the applicable service agreement before subscription activation. Do not assume that data is retained indefinitely or immediately deleted.